Frequently Asked Questions
What is the 3-Month Jewel Package?
The 3-Month Jewel Package is just that - 3 Months of the Jewel at a discounted price up front. Three months of the Jewel would normally cost $900 (3 months x $300 monthly rate). This package deal saves you 20% off of the regular rated price over that same time. You save $180 compared to the base rate for the same 3 months for a total of $720 up front to secure the discount price. This package gets you all of the benefits that Jewel Monthly subscribers get - and we're launching a brand new Jewel series to go along with it! This package is a subscription. When the 3-months end, you are auto-renewed into The Jewel unless cancelled before then.
Is the 3-Month Jewel Package a subscription? Does it auto-renew?
For anyone who purchased our 3-month Jewel package on September 1st, 2020 and beyond, this is a subscription and it WILL auto-renew. Anyone who purchased the Jewel 3-month subscription BEFORE September 1st, 2020 - your Jewel purchase was NOT a subscription and will NOT auto-renew. You are welcome to join the new subscription version of the package when your 3-month package expires. The only thing that has changed is that it is now a 3-month subscription that auto-renews.
What does a subscription give me access to?
Pro tier subscribers get access to three of our proprietary trading tools: Stochastics, RSI, and Fibonnacci tools on TradingView. Jewel tier subscribers get access to our all of our proprietary tools: stochastics, RSI, Fibonnacci, and Jewel tools on TradingView. Subscribers of the Jewel tier subscription also get access to training videos that will guide them on how to setup and best use the Jewel. Subscribers of the Jewel tier also get access to an exclusive Discord channel where they can meet and exchange with other like-minded traders as well as Krown.
Is there a community?
Community is at the heart of Krown Trading and we invite you to .
Subscribers to the Jewel tier subscription get access to an exclusive channel within our Discord community where Krown answers many community questions and feedback. Any questions related to the setup and use of the Jewel tool can be asked and answered in Discord, and in general, users will find others as committed as themselves sharing their knowledge, biggest trades, what got them there.
How do I access the Krown Trading tools?
The tools are currently developed for, and only available on, the TradingView platform. Upon purchase, we are notified of your subscription and grant access to the indicators. Due to the nature of the TradingView platform this can take up to 24-48 hours to implement. To ensure that this process is as expedient as possible, please fill out your TradingView username in your Krown Trading profile.
How do I cancel my subscription?
In your Profile on the Krown app you will find the link to cancel the subscription.
Can I use the Krown Trading tools blindly?
Can you? Sure. Should you? No. They are trading tools, and like any good tool, it’s only as good as the one who wields it. While these trading tools are extremely powerful we urge you to review all of the training videos before attempting to trade with them. Ultimately, it is up to you to do your own due diligence.
How long will I have access to my Program for?
Once a Program is paid for in full, the video Program is YOURS for LIFE! This also includes any updates made to the video program.
If I use one of the monthly payment plans will I have access to the content now, or after I make the final payment?
You will be granted access as soon as the first of your payments is processed.
Are there refunds or money back guarantees for this program?
We will consider refunds on a case-by-case basis, but as a general rule, any user who has watched over 25% of a program’s respective content will not be eligible for a refund consideration.
How do I join the community?
Simple, follow this link and join our exclusive Discord community: https://discord.gg/hzKU7qe.
This is a curated group of highly dedicated individuals who have not only invested their time and finances but, more importantly, their passion towards learning and succeeding within this skill. This group is where I and the members of this community convene to share ideas and talk about the specific reads we've made and setups discussed within the program, as well as, points of clarification from the Program itself. I triage my time and attention towards helping the members of this community first and I update my thoughts on the market and things I am seeing first within this channel as well.
ALL members of the Art & Application of Technical Analysis, and Master Your Options programs gain exclusive access to our private Discord community. Once we process and confirm your payment, you will be granted access to an exclusive channel pertaining to your respective Program. Please allow between 24-48 hours for us to process and grant access before contacting us.
Where can I access the programs from?
Login with your account on the Krown app. From there, click on either the "My Programs" or "Videos" main menu options. From the "My Programs" page, you can click on the respective and owned program's row to begin playing the series. The "Videos" option will take you to the video player directly and will play whichever program you were last on.